Refund policy

Damaged, defective, or wrong item: If your order arrives damaged, stops working because of a defect, or isn't what you ordered, contact us within 14 days of delivery with your order number and a photo or short video. We'll send a free replacement or a full refund. You don't need to return the item.

Lost packages: If your order hasn't arrived within the delivery window in our Shipping Policy, contact us, and we'll help track it down. If it's lost in transit, we'll send a replacement or a full refund.

Change of mind: We can't accept returns for change of mind. Please check the product details before ordering, and contact us if you have questions.

Cancellations: You can cancel within 12 hours of ordering for a full refund.

Refunds: Approved refunds go to your original payment method and can take 5 to 10 business days to appear.