Privacy policy
Last updated: October 7, 2026
Zyria ("we," "us," or "our") operates the website https://zyria.co and its related services (the "Services"). Zyria is powered by Shopify. This Privacy Policy explains how we collect, use, and share your personal information when you visit our store, make a purchase, or contact us. If this Privacy Policy conflicts with our Terms of Service, this Privacy Policy controls with respect to your personal information.
By using the Services, you acknowledge that you have read and understood this Privacy Policy.
INFORMATION WE COLLECT
Depending on how you use the Services, we may collect:
- Contact details: your name, billing address, shipping address, phone number, and email address.
- Order and payment information: items purchased, order details, and payment confirmation. Payments are processed securely by Shopify and its payment partners. We do not store your full card number.
- Account information: if you create an account, your login details, preferences, and order history.
- Communications: information you include when you contact us, such as a customer support message.
- Device and usage information: your IP address, browser type, device information, and how you interact with our website, collected through cookies and similar technologies.
WHERE WE GET YOUR INFORMATION
- Directly from you, when you place an order, create an account, sign up for emails, or contact us.
- Automatically, through cookies and similar technologies when you use the Services.
- From service providers that help us run the store, such as Shopify, payment processors, and our fulfillment and shipping partners.
HOW WE USE YOUR INFORMATION
- To process and fulfill your orders, including payment, shipping, tracking, and handling replacements or refunds.
- To provide customer support and respond to your messages.
- To send order updates and, if you sign up, marketing emails. You can unsubscribe from marketing emails at any time using the link in the email.
- To show advertising for our products on other websites and social media, based on your activity on our store.
- To protect against fraud and keep the Services secure.
- To comply with the law and enforce our terms.
HOW WE SHARE YOUR INFORMATION
We do not sell your personal information for money. We share it only as needed to run our business:
- With Shopify and other service providers who help us operate the store, process payments, fulfill and ship orders, provide analytics, and send emails.
- With advertising partners (such as TikTok and Meta) to measure and show ads, using cookies and similar technologies. Depending on where you live, you may have the right to opt out of this "sharing" for targeted advertising.
- When required by law, or to protect our rights, our customers, or others.
- In connection with a sale, merger, or transfer of our business.
RELATIONSHIP WITH SHOPIFY
Our store is hosted by Shopify, which collects and processes personal information about your use of the Services in order to provide and improve them. Your information may be transmitted to Shopify and to third parties located in countries other than where you live. To learn how Shopify uses your personal information and what rights you may have, visit https://www.shopify.com/legal/privacy/app-users. You can exercise certain rights regarding data processed by Shopify at https://privacy.shopify.com/en.
THIRD-PARTY LINKS
Our website may link to other websites. We are not responsible for the privacy practices of those websites, so please review their policies.
CHILDREN
The Services are not intended for children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has given us personal information, contact us, and we will delete it.
SECURITY AND RETENTION
We use reasonable measures to protect your information, but no system is completely secure. We keep your information only as long as needed to fulfill orders, provide support, comply with legal obligations, and resolve disputes.
YOUR RIGHTS
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Delete your personal information
- Receive a copy of your information
- Opt out of the sale or sharing of your information for targeted advertising
- Unsubscribe from marketing emails
To make a request, email us at the address below. We may need to verify your identity before responding. We will not discriminate against you for exercising your rights. You may also use an authorized agent to request on your behalf.
COMPLAINTS
If you have a complaint about how we handle your personal information, contact us. Depending on where you live, you may also be able to file a complaint with your local data protection authority.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will post the updated version on this page and change the "Last updated" date above.
CONTACT
Questions about this Privacy Policy or your personal information? Email us at josephfeng68@gmail.com.